How Do You Know if Someone Saw Your Email

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Has this e'er happened to you?

You send out an important email, expecting to hear back quickly. But...time passes, and naught. After a while, you outset to wonder whether your recipient ever read the email. There'south no way to tell if an email has been read, or is there?

Fortunately, there are really two ways to tell whether an email has been opened and read:

1. Request a render receipt
2. Use an e-mail tracking tool

Did someone open and read your important email? Do you lot know how to bank check? (graphic source)

In this article, nosotros'll discuss both methods of tracking email. We'll list some of the pros and cons of using render receipt messages or an email tracking tool. Y'all'll besides find out how to cheque if someone read your email using common email services. Finally, nosotros'll provide you with a brief overview of seven pop email tracking tools.

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At present permit's get into today's tutorial, and learn multiple ways to assist you lot know when someone has opened and read your important emails. First, we'll look at using e-mail return receipts:

The Pros and Cons of Return Receipt and Email Tracking

Finding out whether someone has opened and read your e-mail may seem similar something you lot'd like to employ all the fourth dimension. Later all, aren't you lot curious? Email tracking tools are also pop with sales professionals.

But whether you lot apply your electronic mail organisation's return receipt feature or an add-on tool, there are some drawbacks. First, let's look at some drawbacks to using native e-mail return receipt capability:

• In well-nigh email platforms, a recipient can opt out of sending a return receipt—and so there's no guarantee that you'll get a receipt even though you requested one.
• Not all mail clients support the return receipt feature. If you happen to use an email service that doesn't offer return receipt you'll need to apply an app instead.

The following drawbacks use to using either a native email render receipt feature or an e-mail tracking tool:

• If the render receipt message goes to the Spam folder, your recipient will never have the run a risk to permit you lot know they received it.
• Also, some recipients may be offended by an email return receipt asking. They may view email tracking every bit an invasion of their privacy.

Return receipt requests and electronic mail tracking practise non work for every situation. There are some circumstances, notwithstanding, when an email render request might exist appropriate. It's especially well suited for urgent messages or messages when you lot must know whether your message was received. For example:

• You just sent someone a time-sensitive proposal through email. You'll probably want to make sure that the message was received earlier the offering expires.
• Yous're a hiring manager trying to make full an open position. You just offered the slot to your top candidate and y'all desire to brand sure that they received your offer.
• You need to schedule a terminal-minute emergency meeting. You demand to know who has opened the meeting invite and who you lot demand to call so that you lot can tell them about the meeting.

For instances like these, render receipt letters and e-mail tracking can be a valuable tool for your business. You lot tin can probably recollect of your own examples when yous might need to detect out whether someone has opened an e-mail you sent. But call back the drawbacks. If you decide you practice want to send out render receipt asking or to use an email tracking tool, brand sure the situation warrants it.

Asking a Return Receipt Through Your Electronic mail (In Outlook & Gmail)

The first style to discover whether someone has opened your e-mail is by you requesting a return receipt through your email service. In this section, we'll expect at how the return receipt feature works in Microsoft Outlook and then nosotros'll examine how it works in GSuite Gmail. First, allow's wait at Outlook:

How to Tell If Someone Read Your Email in Outlook

Outlook provides two different options for requesting a return receipt:

1. Receipt when delivered
2. Receipt when read

With the commencement pick, you receive a notification when an email has been delivered to the recipient. Of course, just because the bulletin is delivered doesn't mean information technology was read. The message may sit unopened in someone's email inbox and you wouldn't know.

Which brings us to the next return receipt selection in Outlook. With the second option, your recipient is prompted to send a notification when they open up the email.

If you decide to apply the return receipt feature in Outlook, click Options on the Main Menu as you're composing your message. A sub-carte du jour with various options appears:

How to cheque if an email has been read in Outlook.

To request a delivery receipt when your message is sent, click the checkbox to the left of Request a Delivery Receipt. To request a receipt when your message is opened, click the checkbox to the left of the Request a Read Receipt option. Y'all can select both options if yous wish.

Now, send your bulletin as usual. If y'all selected Asking a Read Receipt, the recipient will be prompted to send a notification when they open your message. If they reply Yes to the prompt, you'll receive a read receipt—a short message to allow y'all know that your original message was read.

You lot can also use Tracking options to automate how Outlook handles message receipts for approachable and incoming messages. For helpful tips on how to meliorate manage your Outlook inbox, study our tutorial:

At present let's see how GSuite email handles return receipts:

How to Tell If Someone Read Your Email in Gmail

The costless version of Gmail does non include the return receipt feature. The feature is, however, available through GSuite. To utilize the return receipt feature in GSuite Gmail, you lot first must enable it.

To activate the return receipt feature, get the your GSuite Admin Console. Select Apps > GSuite > Settings for Gmail > Avant-garde settings. The Avant-garde Settings screen displays. Utilize the roll bar on the correct of the screen to whorl downward to the Email Read Receipts pick:

Turn on Read Receipt in GSuite Gmial.

Click the toggle push to the left of Allow electronic mail read receipts to be sent to all addresses in my organization as well as the following e-mail addresses. When this selection is turned on, users in your organization tin request and render email receipts.

Note: If you're not the ambassador of your GSuite, you'll non exist able to turn this characteristic on yourself. Ask your GSuite ambassador to turn it on for you.

Once the Read Receipt capability is activated, simply blazon your email as usual. When you've finished, click the downward arrow in the lower right corner to display a popup menu:

How to tell if an email has been read in Gmail.

Click the Request read receipt option from the popup card. When yous're set up, click the Send button to send your email as usual. Your recipient will be prompted to send a receipt when they open the bulletin.

If you're not familiar with GSuite, you tin learn how to get started with this tutorial:

Request a Return Receipt Through an E-mail Tracking Add-On or Extension

Equally you've just learned, using a native email return receipt characteristic may not be the most undecayed method of telling whether your bulletin was received. Withal, if you lot only occasionally need to discover out whether your email was read, information technology'southward probably enough.

But, maybe you lot need a more reliable manner of finding out if your email recipients read the messages yous send to them. Or, possibly you're worried about how your return receipt request will be perceived.

There's a way effectually those worries. There are number of extensions that provide a reliable e-mail tracking functionality. Often, the tracking feature works without your recipient even realizing that your messages are being tracked.

In this section, nosotros'll await at a vii popular email tracking tools:

Note: Some tools had a complimentary version available. Exist aware that some (merely not all) complimentary versions automatically appended a "sent with [company proper noun]" phrase to emails sent using that tool. Likewise note that some of these tools include more than than email tracking, but since the focus of this commodity is on email tracking that's too the focus of these overviews.

Tool 1. ContactMonkey

Apply ContactMonkey to find out who'south opening your electronic mail messages.

Not but tin you discover out who's opening your email letters, you can also rail who's clicking on any links within the messages. Utilize ContactMonkey with your Outlook or Gmail email system. This tool integrates with the popular CRM tool, SalesForce.

A notification displays on your desktop each time a message is opened or a link is clicked. ContactMonkey too includes a dashboard with e-mail stats and analytics.

Tool two. HubSpot Sales

Cull how you receive notifications of read emails with HubSpot Sales.

HubSpot Sales includes an email tracker. The email tracking attribute of the tool instantly lets yous know when an email is opened, when the email recipient clicks on a link, or when they open up an attachment. You can also see whether the email was revisited (opened once again)

Choose how yous receive notifications of read emails. View them from HubSpot Sales, your browser, your desktop, or your CRM. HubSpot Sales works with Gmail, GSuite, Outlook, or Office 365 for Windows.

Tool iii. MailTrack

Come across at a glance whether your message has been opened.

MailTrack is an extension for Chrome, Firefox, and Opera that works with Google and Gmail inboxes to rails sent messages.

You tin can see at a glance whether an email message was received and whether it was opened. Opened email messages have a double check in your Sent mail folder. Click on the checkmarks to learn when and how your message was opened.

Tool iv. MixMax

If a message was sent to a grouping, you tin encounter which group members opened it.

MixMax lets you to come across whether your email was opened, when it was opened, and how many times an email was opened. If the message was sent to a group, you tin can run into which group members opened the bulletin.

The app includes a wide diversity of sales tools, such as the ability to schedule meetings, in improver to the ability to runway email. This tool works with Gmail and Google Inbox. The tool likewise integrates with the CRM, Salesforce.

Tool 5. Streak

Use the chart to larn about your viewed letters.

Streak works as a CRM from within Gmail. Its electronic mail tracking abilities are included equally function of its email power tools. This tool provides you with a chart of your message views.

The interface includes a listing of each time the bulletin was read and what type of device the recipient used to read the bulletin. Yous tin besides use Streak to learn virtually the email recipient's neighborhood.

Tool 6.  ToutApp

ToutApp works with your phone system.

ToutApp is designed as a sales tool that includes electronic mail tracking features. The tool works with both Gmail and Outlook. The tool also integrates your telephone organisation. The interface shows where, when, and how often recipients engage with sent emails. ToutApp even lets you know if an email has been forwarded.

This app is built to be used by a team, and then also includes many squad features.

Tool vii. Yesware

You'll get an alert each time an email is opened.

Yesware works with a broad variety of e-mail arrangement including: Gmail, GSuite, and Office 365.

You'll become an alert each time 1 of your sent emails is opened. You lot can encounter where, when, and what device the electronic mail was opened with. Y'all tin also tell whether your recipient viewed email attachments or whether they replied to a bulletin. You can even find out what IP address the recipient used to open up the email.

Conclusion

In this commodity, you've learned how to know if someone opened your email. We've discussed the advantages and disadvantages of using render receipt features or electronic mail tracking to know if your electronic mail has been read.

You've besides learned how to tell if your email has been read in GSuite Gmail and how to cheque if and email has been read in Outlook equally well. Finally, we've provided you with a brief overview of seven of the near popular e-mail tracking applications and tools.

If you need to know if your e-mail has been read, you know how to find out.

More Great Email Tutorials and Resource

If you rely heavily on email for your business organization, you may want to review our series on Writing Effective Business organization Emails, such as these helpful posts:

Also, for tips on how to manage your email inbox better, download our free eBook: The Ultimate Guide to Inbox Zero Mastery . Keep on height of your most important messages and level-up your email productivity.

How do you lot keep on top of your almost of import messages? Do you cheque if someone has opened and read your emails? If then, what's your favorite arroyo or tool? Permit u.s.a. know in the comments.

Envato Tuts+ Acquaintance Editor Business, N Texas, U.s.

Laura Spencer is our Associate Business Editor here on Tuts+. She uses her business organization noesis to help a wide variety of audiences. By sharing her knowledge in well-researched articles, she hopes to help others do well. Laura graduated with a degree in business. Besides Tuts+, Laura's work has been published on many sites including Vandelay Design Blog, FreelanceM.ag, Freelance Binder, Lubbock Avalanche Journal, Adult female's Day, LifeHacker, and more. She'south also written over xl business concern study guides for continuing education companies. Laura has also managed her own writing business organization since 2002. Before that, she worked in corporate America as a technical writer and besides as a marketing writer. As a lifelong learner, Laura continues to seek out improve information to help her readers. Check out her latest ideas on her weblog.

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